Shipping Policy
Thank you for choosing SkatingDCUK for your fashion and accessory needs. We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Below, you will find important details regarding our shipping policy:
Shipping Timeline:
- All orders placed through our ecommerce portal will be processed and dispatched within 7 to 14 days from the date of purchase.
- Please note that this timeline includes both new and thrifted items, as we strive to ensure the quality and authenticity of every product before shipping it to you.
- Once your order has been dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your delivery.
Shipping Methods:
- We utilize trusted courier services to deliver your orders safely and efficiently.
- Depending on your location and the shipping method selected at checkout, your order may be delivered via standard shipping or expedited shipping.
- Please note that additional charges may apply for expedited shipping services, and delivery times may vary based on the shipping destination.
Shipping Costs:
- Shipping costs are calculated based on factors such as the weight of your order, your shipping address, and the selected shipping method.
- During the checkout process, you will have the opportunity to review and confirm the shipping costs before completing your purchase.
- We occasionally offer promotions or discounts on shipping fees, so be sure to check our website or subscribe to our newsletter for updates.
International Shipping:
- We are pleased to offer international shipping to select countries worldwide.
- International orders may be subject to customs clearance procedures and import duties, which are the responsibility of the recipient.
- Please note that international shipping times may vary depending on customs regulations and the destination country's postal service.
Order Tracking:
- Once your order has been dispatched, you will receive an email notification with a tracking number.
- You can use this tracking number to monitor the progress of your delivery through our courier partner's website or mobile app.
Delivery Issues:
- In the unlikely event that your order is delayed or lost in transit, please contact our customer support team at skatingdcuk@gmail.com.
- We will work diligently to resolve any delivery issues and ensure that you receive your order as soon as possible.
For further assistance or inquiries regarding our shipping policy, please don't hesitate to contact us.
Thank you for shopping with SkatingDCUK! We appreciate your support and look forward to serving you again soon.
